No Stupid Questions; Only Stupid Answers
We have heard it all our lives. There s no such thing as a stupid question. However, one must learn to deal with stupid answers. We have come to expect, even tolerate, a certain level of incompetence when dealing with those blue, red and orange jacketed so - called experts at the big - box stores. They were not hired for their expertise, but merely as a body to plug a hole in the staffing dike. That is not to say that you will not occasionally run into that aberration where the clerk is able to concisely articulate a meaningful solution to the problem at hand. Furthermore, you expect quality service when you make the trip to a store that specializes in the service you need.
One night last week, I looked out the window and discovered that the rear lights on my car were shining bright. I grabbed my car keys and went down to investigate and found that while all the other lights were off the rear lights were lighting up the night. I took the car for a spin around the block. Back-up lights checked out , as did the turn signals and headlights. All interior lights were functioning properly. I was stymied. While I admit to having limited mechanical knowledge of what makes an automobile run, I can change out various defective parts after reflecting on the problem and gaining a little advice. Since it was late at night, I simply removed the bulbs from the sockets and figured I would seek said advice from an auto parts store in the morning.
The next morning before I left on my quest for answers, I searched the Internet for information and possible causes and solutions. It appeared that the brake switch was the most likely culprit. I sifted through questions and various answers offered by members of the cyberspace community. Then I went down to look under the dash for the brake switch so it would appear that I knew somewhat of what I was talking about when I quizzed the clerk. I also discovered four small pieces of hard plastic laying on the floor board directly under where the switch is located. Must be some significance as they were not there the day before. When the jigsaw puzzle was pieced together, a tiny mushroom like button appeared. I remembered something about this in one of the answers on the internet. An inexpensive grommet.
I should probably explain the workings of a brake switch at this point. The brake pedal sits on an arm that extends upwards underneath the dashboard. There a plate rests against the spring loaded shaft of the brake switch. Applying pressure to the brake pedal causes the arm and plate to move forward releasing the shaft and closing the electrical circuit. The brake lights come on. When you release pressure on the brake pedal, the arm and plate move back pushing against the switch shaft and opens the circuit which should result in the brake lights turning off. If there is no pressure on the shaft, brake lights remain on even if the ignition is off.
My first stop was at one of the chain auto parts stores. I repeated the symptoms and asked for a diagnosis. That is when I got the stupid answer, “Did you check the fuses?’ If the fuses were blown, would the lights work? No. “Did you check the bulbs?” The bulbs were shining bright. My next question concerned the grommet. “Never heard of that,” came the reply. Cost of the replacement part? $35.00. I left.
The routine was similar at another chain with the cost for a new switch at $38.00. I decided to try my luck at an independent auto parts store - one that sends parts out to auto repair shops. I was now convinced that the grommet was the answer to the problem. The guy behind the desk had no clue and the part, like all the other places, bore no resemblance to the switch under my dash. His price was only $32.00 - a bargain.
So, I went home and worked on the car. I replaced the bulbs and positioned them where I could watch what they would do when I activated and deactivated the switch. I crawled under the dash, moved the brake pedal forward and found the switch shaft. I pressed it with my finger and the brake lights went off. I let go and they came back on. The brake switch was not defective; it merely needed to be realigned since it had lost the spacing when the grommet deteriorated.
I removed the wiring harness, loosened the lock nut, turned the switch until it was aligned properly and the lights went on and off with brake pedal pressure. Tightened it all back up and it worked in less than ten minutes.
I hate stupid answers.
Labels: answers, auto parts, questions
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